5 Steps to VoIP

Make the Decision

Yes, it is new technology, and sometimes we are scared of the unknown. VoIP technology is on the rise and many high profile computer companies are already switching to VoIP and in return are becoming service providers. AOL, Sprint, and Verizon are offering VoIP as well as Internet Messaging services such as Yahoo, MSN, and AOL IM. First you must come to the decision that VoIP is best for you, your family, or your business needs.

Research VoIP on the web and its providers. Talk to people that you know have already made the switch. Once you have made your decision to switch to VoIP, you are ready for the next step.

Choose the Plan that is Right for You

A good idea is to make a written list of your needs, wants, and features in a phone. This will help you compare different plans and choose the service provider that will best fit your needs. If you are looking for residential or business service, make sure that you note that in your list. Residential plans usually come in two forms- basic (which is a certain amount of minutes) and unlimited (which will give you unlimited local and long distance talk time).

Business plans can include amenities such as multiple phones, greater minute talk time, greater unlimited calling plans, business features bundled with your plan, faxing and voicemail to your computer capabilities, and extras such as yellow page listings. Check with the company to find the plan that meets your requirements.

Setting up the System

Some service providers will send you the equipment that you need to begin using VoIP. You will first need to make sure that your computer system is compatible with the VoIP service. You will also need to have high speed Internet already installed with your computer.

If you are using VoIP for a business or for a call center, it is best to leave the installation to a professional. Installing VoIP for a residence or home office is typically simple enough for most residents to do themselves.

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